You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems connecting to the app store

I bought my Mac two days ago and tried to download apps from the app store and it shows me I am not connected I tried all the ways to connect and it does not help

Posted on Oct 18, 2020 4:14 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2020 2:53 PM

Try a restart.


If it's a Mac laptop, try a different wifi network; office, library, coffeeshop.


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7; iPad Pro 2nd Gen, iPadOS 14.0.1; iPad Air 2, iPadOS 14.0.1; iPhone 8+, iOS 14.0.1; TV 4th Gen, tvOS 14.0.2  HomePods, audioOS 14 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Oct 18, 2020 2:53 PM in response to kinneret12

Try a restart.


If it's a Mac laptop, try a different wifi network; office, library, coffeeshop.


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7; iPad Pro 2nd Gen, iPadOS 14.0.1; iPad Air 2, iPadOS 14.0.1; iPhone 8+, iOS 14.0.1; TV 4th Gen, tvOS 14.0.2  HomePods, audioOS 14 and Airport Express w/ Airplay 2

Problems connecting to the app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.