You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Old ID keeps presenting itself

I’m attempting to sign into my ID but it keeps showing my old Apple ID which is about ten years old but my new Apple ID is showing on my settings how do I get rid from of the old ID that pops up?

iPhone 11, iOS 14

Posted on Oct 18, 2020 2:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:27 PM

Where are you attempting to sign in when you see the old ID? One possibility - check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

1 reply
Question marked as Top-ranking reply

Oct 18, 2020 6:27 PM in response to goldwyn192

Where are you attempting to sign in when you see the old ID? One possibility - check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Old ID keeps presenting itself

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.