You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam

Does apple support call your phone? I’ve never heard of this. Someone called and said that we have had a data breach and that we are not to do any banking online until we call them back when we can walk through steps they provide to close the hacker from our system. It seems fishy. I don’t even want to call the number because I don’t want to allow them access to my phone.

Posted on Oct 20, 2020 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2020 8:44 AM

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Oct 20, 2020 8:44 AM in response to Concernedusr

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Scam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.