You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Air 3rd generation

Why can’t I send or receive text messages from android users on this new iPad when I was able to on my old iPad?

iPad Air, iPadOS 13

Posted on Oct 21, 2020 2:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2020 3:07 PM

Do you have an iPhone - or just an iPad?


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services.


However, If paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

https://support.apple.com/en-gb/HT204681


SMS/MMS Messaging

https://support.apple.com/en-us/HT208386


WiFi Calling

https://support.apple.com/en-gb/HT203032



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID, to send SMS/MMS messages from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON


3 replies
Question marked as Top-ranking reply

Oct 21, 2020 3:07 PM in response to rada49

Do you have an iPhone - or just an iPad?


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services.


However, If paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

https://support.apple.com/en-gb/HT204681


SMS/MMS Messaging

https://support.apple.com/en-us/HT208386


WiFi Calling

https://support.apple.com/en-gb/HT203032



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID, to send SMS/MMS messages from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON


iPad Air 3rd generation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.