iPhone 12 yellow screen

OK, there could be something in this glue thing.

The return to Apple of my Pro was so easy that after my 12 arrived (which was much better than the returned pro) I ordered a Mini too, just to see what it was like.

That wasn't so good on the yellow front, so...

Turned off true tone.

Turned up the brightness.

Stopped the display going to sleep (Display and Brightness, set auto lock to never).

Put brightness on full.

Put the phone on charge (adds a little heat!).

And left it for an hour or so.

It now seems much whiter, pretty much the same as my replaced 12.

Note: to avoid burn in (I assume that's possible as it is OLED?) I downloaded a white image (google white in google image search), saved it to phots and then viewed it zoomed in so the whole screen was white.

(I also think TrueTone is being a bit aggressive)

I reported my issue with the yellow screen for my iPhone 12 Pro Max to apple on the 13th. It looks terrible compared to my iPhone X.

The case was escalated and I was waiting for an answer from the "engineering team" ...

As I got no answer so far I called back today and discovered that my case was closed and I was not informed ...

after explaining that the issue with the screen was the same I was invited either to replace it or to request a refund.

I am going for the replacement and sure that they will solve the problem, well maybe ... or will wait for the software update with the new one.

I have already changed my 12 pro max once but the problem persists. I will wait for 14.3 or a week or more to see if the glue theory is correct. However i do feel the screen is getting better by the day....

Arghhh

Well it should take them one or two weeks to manage the replacement so hopefully they will find a fix in the meantime ... I guess that if the MacRumors article is relevant they must be working on solving it if they are asking not to return phones and this should be consistent with my "case closed" ...

No actually i compare it daily side by side with my XS MAX. 12 pro max has been getting better with the day passing just not there yet... but maybe in a week or so... but looks much better than the first day yellow tint.. so being hopeful... this might resolve on its own..

Forbes reported that Apple confirmed the issue https://www.forbes.com/sites/gordonkelly/2020/11/19/apple-iphone-12-mini-iphone-12-pro-max-display-problems-green-tint-upgrade-iphone-11-pro-max/?sh=2cf363f93287.

I got my iPhone Pro & the colors/background was very dull (even the white from the internet pages)

My iPhone XR is extremely more bright & vibrant than my iPhone 12 Pro.

I contacted the support team & they saw the same thing on my shared screen & went over some trouble shooting with me which were the same things I did & it did not change. She suggested taking it back to Apple for an exchange & that one is dull as well.

This solved the problem for me:

1. Open the Settings app.
2. Browse for Accessibility.
3. Tap on Display & Text Size.
4. Scroll for Color Filters.
5. Enable Color Filters and tap on Color Tint.
6. Move the HUE slider to reduce the yellow tone of your display.

Thanks for the feedback.

I am all the way tech savvy & have tried

• Color filters.
• True Tone
• & tweaking a few other setting & the brightness/tinged it washed out look if the colors does not change.
• If you come across anything else, by all means, reach out.

Thanks. !

Same problem with the iphone 12 mini received today, screen looks pale and yellow compared to my iphone X. Adjusting the color tint helps to get rid of the yellowish, but white color is light grey and max brightness doesnt reach the same brightness as my iphone X

I got an interesting feedback from apple support in France today. I called them back because the UPS pick up to return my 12 pro Max failed and I was wondering if returning it for replacement was still a good option. I was told that, green tint, flickering and in my case lower brightness than my iPhone X should be hardware issues and require to replace the phone.

Concerning the yellow tint, that I also complained about, I was told that this should be solved soon by a software update ....

So I hope that the replacement iPhone will solve the lack of brightness, even though I was getting used to it, but it still hurts when comparing with my hold X.

Hope this will be solved for everyone soon !!!

Just got the iPhone 12 Pro, annoyingly off white yellow tinge when compared to the XR it’s replacing. My question is, does anyone have it so this is only the case when viewing straight on? I.e. it goes away when your view is tilted in literally any direction. Whether I return is based on whether this is a hardware issue or solved by a patch. I can’t understand how they could ship everyone this jaundice phone without some alarm bells going off.

Best bit of information I’ve read.

so I’m not the only one with this issue.

My screen shift to the right when I go to the Internet page if I have the zoom feature on.

I have to pinch the screen & move it in order to see it.

Please keep me posted.

I had the same experience today (Nov 25) with an iPhone 12 Pro. Happened in Germany in Frankfurt am Main. As soon as I had my old XS side by side with the new 12 Pro during setup, I detected that the 12 Pro showed the issue with the yellow tint. The white and the other colors were also more pale in comparison

I went back to the store. They tried a second device, but that turned out to be even worse. But not all 12 Pros seem to be affected. An exhibition device on the table where we stood looked as good as my XS.

The Genius guy was friendly and tried to help. However, the store manager had a problem with opening more packaged new devices for me in order to compare it with my XS as a benchmark. He was not willing to do that. So I was no longer willing to buy an inferior device and returned the 12 Pro. I got a refund without any problems.

Not nice, but finally ok for me. Maybe I'll try again in a few months, when there are new batches of devices. I'm afraid there may be a lot of affected devices that are currently going on sale. I hope the other buyers will also have a chance to compare their screen quality and return it if necessary.

copied from another discussion group

The yellow tint also affects iPhone 12pm camera’s performance!!! 

I got rid of the yellow tint on my 12mp per setting adjustments you can find online and also on this discussion thread.  After convincing myself that I can deal with a practically grayish whiteish screen color compare with my old 11pm, I took both phones to an outdoor shoot.  While the 11pm was true to the colors of the footages I took, the 12mp exhibited faint, non vibrant colors. The photos had washed off colors compare to what nature looked like.  The 11pm photos on the other hand were all true to the colors (ie what you see is what you get in the photo!). 

What was more disturbing is that when I airdropped an image from  the 12pm to the 11mp, the colors of that image (on the 11mp) looked washed off. However when I airdropped and image I took on the 11pm to the 12pm, the image was not as bad as a similar taken on the 12pm but not as good as one the Skender on the 11pm- that is because of the compromised screen adjustments due to the yellow tint issues we are discussing here

There are so many things I like about the 12th - Nevertheless it’s time to return it and go back to the old 11pm until Apple figured out these issue and fix them. I highly doubt that a software fix will ll from it this time around.