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Level 1

4 points

iPhone won't turn off

my phone wont let me turn it off or log into any apps

[Re-Titled by Moderator]

iPhone XR

Posted on Oct 25, 2020 7:20 PM

Top-ranking reply

Level 10

149,232 points

Posted on Oct 25, 2020 9:49 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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