You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I get numbers on my iPad?

How can I get numbers on my IPad? The App Store says I need iOS 13.1 but my iPad is not compatible with it.


[Re-Titled by Moderator]

iPad Air, iOS 12

Posted on Oct 26, 2020 3:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2020 5:00 AM

The tags appended to your post suggest that you have first generation iPad Air. This model of iPad can only be updated to iOS 12.4.8.


Apple ended major update support for iPad Air1 in September 2019. An iPad Air1 cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (RAM and CPU) for newer versions of iOS/iPadOS.


The Apple productivity Apps for iPad, such as Numbers, now requires iPadOS 13.1as a minimum. As such, these Apps are not available for iPad models that cannot support iPadOS13/14.


Whilst many App titles remain compatible with your iPad Air1, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn if you do, indeed, possess an iPad Air1.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad Air.

2 replies
Question marked as Top-ranking reply

Oct 26, 2020 5:00 AM in response to jamin178

The tags appended to your post suggest that you have first generation iPad Air. This model of iPad can only be updated to iOS 12.4.8.


Apple ended major update support for iPad Air1 in September 2019. An iPad Air1 cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (RAM and CPU) for newer versions of iOS/iPadOS.


The Apple productivity Apps for iPad, such as Numbers, now requires iPadOS 13.1as a minimum. As such, these Apps are not available for iPad models that cannot support iPadOS13/14.


Whilst many App titles remain compatible with your iPad Air1, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn if you do, indeed, possess an iPad Air1.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad Air.

How can I get numbers on my iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.