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i need some help

Dear Apple, my card was charged 27.95$ recently, please find attached the screenshot. I haven't downloaded any new app or anything, can you please check what was the payment for and cancel it. Thanks

Posted on Oct 29, 2020 2:53 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2020 3:00 AM

You do need help. Unfortunately, that sort of assistance I cannot supply. You can try calling Apple if you have a telephone by dialing the numbers that correspond to 800-MY-APPLE, or disputing the charge with your financial institution.

4 replies

Oct 29, 2020 9:35 PM in response to teona131

Are you in the Republic of Georgia or the state in the United States?


In the US the number is 800-692-7753


For the Republic of Georgia I have no idea, its not listed as having dedicated support phone number. Here's the number for calling within Russia.


Russia

8 800 555 6734


Both are toll free if dialed inside of their respective countries. Otherwise, you might have to pay international or other fees but that is up only to the phone company.


There is also an app available in the App Store called "Apple Support" that is free and you can use it to get support by chatting with Apple directly in the app.


Here's a link that should take you to the app if you open it on an iPhone or iPad: https://apps.apple.com/us/app/apple-support/id1130498044




i need some help

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