You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Calendar search feature

Search feature not working. Upgraded to High Sierra hoping that would solve it. Working a LITTLE now - but not everything! HELP! Use this function sometimes multiply times a day to quickly find a customer - phone, address, what was done on the last visit AND copy and paste all the info to the new appointment!.

iMac 21.5″, macOS 10.13

Posted on Oct 30, 2020 7:16 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2020 8:33 AM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Open Terminal and run each of these...


sudo mdutil -E /


This basically asks for temporary super user status, which is why Terminal may ask you for your password (it may not if you’ve used a sudo command recently or are already logged in as a super user or root. The command asks the unix tool mdutil to reindex the spotlight database for everything on the computer, including external drives, mounted disk images, etc. To re-index only for a specific drive, use the /Volumes path. For example, for an external drive named “MiniMe,” the command would look like this:


sudo mdutil -i on /


Rebuilding a drive index can take a long time, so be prepared to wait whether you do it through the System Preference panel or the command line.

3 replies
Question marked as Top-ranking reply

Oct 30, 2020 8:33 AM in response to wife2Terry

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Open Terminal and run each of these...


sudo mdutil -E /


This basically asks for temporary super user status, which is why Terminal may ask you for your password (it may not if you’ve used a sudo command recently or are already logged in as a super user or root. The command asks the unix tool mdutil to reindex the spotlight database for everything on the computer, including external drives, mounted disk images, etc. To re-index only for a specific drive, use the /Volumes path. For example, for an external drive named “MiniMe,” the command would look like this:


sudo mdutil -i on /


Rebuilding a drive index can take a long time, so be prepared to wait whether you do it through the System Preference panel or the command line.

Nov 4, 2020 4:37 PM in response to BDAqua

WAHOO! that worked! After doing the steps above I turned the computer off and back on again - search in place again! Such a time saver - can be searching while talking to a customer. Find them and easily verify all the info WITHOUT having to enter it again. Copy and paste and update. Quick and easy! THANK YOU THANK YOU!!!!

Calendar search feature

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.