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Nadiafaith Author

Level 1

4 points

my samsung printer will not scan

My MacBook Pro use to be able to scan, but no longer does. I have no problem with the printing

Please assist.

The printer is a laser Jet

MacBook Pro 13″, macOS 10.15

Posted on Oct 30, 2020 1:06 PM

Top-ranking reply

Kappy

Level 10

361,855 points

Posted on Oct 30, 2020 1:11 PM

Have you contacted Samsung's tech support for assistance with the printer/scanner? You may need an upgraded driver from them.

FYI: These are user-only communities. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: Contacting Apple for support and service includes international calling numbers.

The Apple Support Communities only provides help for users of Apple products. Apple does not read theae forums. If you wish to provide feedback to Apple, then go to Apple Feedback. Thank you for your understanding and support.

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