You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sign out Apple ID for an old unused account

I have an iPhone from the company I work in, got it around 2 years ago, which has an Apple ID that no one remember its password, or has access to this email. Is there any way to sign out from this Apple ID?


I tried some trivial passwords, and now it says Apple ID Locked.

iPhone 6s

Posted on Nov 3, 2020 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2020 11:11 AM

You would need either:

  • The person who created the Apple ID to go to https://iforgot.apple.com and reset the password
  • Proof of purchase from the original owner, in which case you could go to an Apple Store or call Apple Support to remove the activation lock
1 reply

Sign out Apple ID for an old unused account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.