You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

web pages in chrome and safari wont't load unless I restart my mac

When I open up chrome or safari web pages won't load. I get a message saying I can wait or exit. Nothing happens if I wait. Also, my mac won't restart without me having to force a shut down. Once I have restarted my machine I can access web pages for another day or so before the problem appears again.


iMac 27″, macOS 10.15

Posted on Nov 4, 2020 12:54 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2020 7:05 AM

Nothing stands out from the report.


Two things:


  • you may want to restart in Safe Mode to clear a number of system caches. Safe Mode can take a while to start and will be quite slow. That is normal. Restart normally again after that.


  • what are your settings under System Preferences->Network for your connection. Select the connection you are using (Wifi, Ethernet or whatever it is), click Advanced, then click DNS.

What do you see? If you see a grey IP address, that is the one your router provides. You may try adding the address 8.8.8.8 and see if that makes a difference. 8.8.8.8 is the public DNS server from Google.


4 replies
Question marked as Top-ranking reply

Nov 4, 2020 7:05 AM in response to Ginmonster

Nothing stands out from the report.


Two things:


  • you may want to restart in Safe Mode to clear a number of system caches. Safe Mode can take a while to start and will be quite slow. That is normal. Restart normally again after that.


  • what are your settings under System Preferences->Network for your connection. Select the connection you are using (Wifi, Ethernet or whatever it is), click Advanced, then click DNS.

What do you see? If you see a grey IP address, that is the one your router provides. You may try adding the address 8.8.8.8 and see if that makes a difference. 8.8.8.8 is the public DNS server from Google.


web pages in chrome and safari wont't load unless I restart my mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.