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User profile for user: yeanyean
yeanyean Author
User level: Level 1
8 points

Warranty

Hello, today (05 November 2020) I bought an Iphone 7Plus but I wonder why it's expired on 04 September 2021. Supposed expired on 05 November 2021 for 1 year, right? Thank you.

iPhone 7 Plus

Posted on Nov 5, 2020 1:44 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,506 points

Posted on Nov 5, 2020 1:51 AM

One year limited warranty starts from the date of purchase, but if you didn't buy the device at an Apple Store or Authorized Reseller, the warranty starts when the seller bought that device (not when you purchased it).

Again, if you bought it at an Apple Store or Autorized Reseller, contact them and explain your problem.

Regards

Giulio

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,506 points

Nov 5, 2020 1:51 AM in response to yeanyean

One year limited warranty starts from the date of purchase, but if you didn't buy the device at an Apple Store or Authorized Reseller, the warranty starts when the seller bought that device (not when you purchased it).

Again, if you bought it at an Apple Store or Autorized Reseller, contact them and explain your problem.

Regards

Giulio

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Warranty

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