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Start up login with grey background

When I turn on my MacBook pro 13 2012 the start up login turns grey background without the desktop picture instead. But everything else is working fine.


MacBook Pro 13″, macOS 10.15

Posted on Nov 8, 2020 1:31 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2020 8:24 AM

merrsoto wrote:

Thanks for the reply. I've done the safe mode but nothing change still the same. please check below.
https://discussions.apple.com/content/attachment/9bc2009e-e465-40b6-93af-a4bb6ffcf9e9



If this is this an issue for you...


You can re-install the macOS on top of your existing macOS from Recovery:

Recovery: https://support.apple.com/en-us/HT204904



6 replies
Question marked as Top-ranking reply

Nov 8, 2020 8:24 AM in response to merrsoto

merrsoto wrote:

Thanks for the reply. I've done the safe mode but nothing change still the same. please check below.
https://discussions.apple.com/content/attachment/9bc2009e-e465-40b6-93af-a4bb6ffcf9e9



If this is this an issue for you...


You can re-install the macOS on top of your existing macOS from Recovery:

Recovery: https://support.apple.com/en-us/HT204904



Nov 8, 2020 4:21 AM in response to merrsoto

Check rebooting in safe mode, it may help also takes longer in boot time compared to normal boot.


How to use safe mode on your Mac - Apple Support

NoteSafe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.

Start up login with grey background

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