Reset Apple ID on iPhone SE iOS 14.2
Can’t reset Apple ID password on wife’s iPhone as it won’t accept the passcode used to unlock the phone. We know the passcode is correct as it still unlocks the phone!
any ideas?
iPhone SE
User profile for user:
jeremy_v
User level:
Community Specialist
Hello, yeworns!
Thanks for using Apple Support Communities! From your post, it sounds like you're trying to reset the password for your wife's Apple ID.
We recommend using the guidance in the following support article to reset the password:
If you forgot your Apple ID password - Apple Support
If you need help with the passcode on her iPhone, this next resource will show you what to do next:
If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
All the best.