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"Trojan virus" warning on iphone looks like Apple offering app

is this real?

iPhone 6s, iOS 13

Posted on Nov 16, 2020 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2020 6:36 AM

Hi oclarem,


We can understand the concern with getting this virus warning on your iPhone. We're happy to provide some insight into this issue you're having. If you got this warning while using Safari, get the steps to resolve this here:


About pop-up ads and windows in Safari


Be sure to follow the guidance under "Check Safari settings and security preferences". Feel free to reach back out if you have any questions.


Take care and be safe.

1 reply
Question marked as Top-ranking reply

Nov 25, 2020 6:36 AM in response to oclarem

Hi oclarem,


We can understand the concern with getting this virus warning on your iPhone. We're happy to provide some insight into this issue you're having. If you got this warning while using Safari, get the steps to resolve this here:


About pop-up ads and windows in Safari


Be sure to follow the guidance under "Check Safari settings and security preferences". Feel free to reach back out if you have any questions.


Take care and be safe.

"Trojan virus" warning on iphone looks like Apple offering app

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