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Level 1

8 points

what is error 4000

when i tried to update the phone, an error 4000 appeared. what is it about?

Posted on Nov 23, 2020 12:07 AM

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Level 10

208,596 points

Posted on Nov 23, 2020 12:09 AM

Keeping in mind that this workaround can affect keychain and/or Apple Pay (re-input data), try these steps to solve error 4000:

Disconnect your device from the computer
Temporarily disable the passcode on your iPhone
Restart the iPhone
Restart iTunes
Reconnect the iPhone to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPhone.

Regards

Giulio

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3 replies

Top-ranking reply

Level 10

208,596 points

Nov 23, 2020 12:09 AM in response to vkychan

Keeping in mind that this workaround can affect keychain and/or Apple Pay (re-input data), try these steps to solve error 4000:

Disconnect your device from the computer
Temporarily disable the passcode on your iPhone
Restart the iPhone
Restart iTunes
Reconnect the iPhone to your computer and restart the update procedure.

When finished, re-enable your passcode on your iPhone.

Regards

Giulio

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Level 1

8 points

Nov 23, 2020 5:16 PM in response to ProustGiulio

thanks! Giulio

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Level 10

208,596 points

Nov 24, 2020 12:05 AM in response to vkychan

My pleasure :)

Giulio

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what is error 4000

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