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My iphone x will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything...
iPhone XR
Hi there Susy
Try this:
Press volume up, volume down (don't keep pressing, just one time each)... then press side button and keep it hold till you see the apple logo on screen.
Hope that helps
Martin
Hi there Susy
Try this:
Press volume up, volume down (don't keep pressing, just one time each)... then press side button and keep it hold till you see the apple logo on screen.
Hope that helps
Martin
Try the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If that does not help your phone might need service:
Contact Apple for support and service - Apple Support
Good luck!
iPhone won’t open apps or turn off
