You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple celebrates 10 years of Apple Pay. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to verify identity during Apple Cash signing up process

Anyone else have trouble verifying identity when trying to sign up for Apple Cash?


[Re-Titled by Moderator]

Posted on Nov 24, 2020 9:57 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 12:57 PM

No, my verify worked ok. I'm using iOS 14.2. I have since deleted my Apple Cash card, but you tried in Settings/wallet/AppleCash/verify, right? It asked you for your personal info, correct? Like ss#, address, phone number, etc. Have you tried again- maybe there was a typo? See this article: https://support.apple.com/en-us/HT207887

1 reply
Question marked as Top-ranking reply

Nov 30, 2020 12:57 PM in response to RWC1997

No, my verify worked ok. I'm using iOS 14.2. I have since deleted my Apple Cash card, but you tried in Settings/wallet/AppleCash/verify, right? It asked you for your personal info, correct? Like ss#, address, phone number, etc. Have you tried again- maybe there was a typo? See this article: https://support.apple.com/en-us/HT207887

Unable to verify identity during Apple Cash signing up process

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.