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Screen goes blank

Whenever I swipe down for quick access of apps/search it goes blank

iPhone XR

Posted on Nov 26, 2020 5:51 AM

Reply
1 reply

Dec 3, 2020 7:18 PM in response to Sumitb_

Hello Sumitb_,


Welcome to Apple Support Communities. We understand being unable to search for apps on your iPhone, and we'd be happy to look into this with you.


To get started, let's rule out simple solutions. Have you tried restarting the device normally?


Restart your iPhone  


Next, let's make sure the device is up-to-date on software. When you navigate to: Settings > General > Software Update do you see any available updates?


If so, please back up your iPhone, then update as explained in the following links:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch



We hope this information is useful. Kind regards.



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