You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My child forgot passcode to unlock

How can I help my child unlock their iPod if they forgot their passcode?

iPod, iOS 13

Posted on Nov 28, 2020 12:07 AM

Top-ranking reply

Level 7

22,948 points

Posted on Nov 28, 2020 12:36 AM

"If you can’t remember your passcode, you need to erase your iPod touch, which deletes your data and settings, including the passcode."

...and then record the new passcode somewhere.

View in context

Similar questions