You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Stuartcon
Stuartcon Author
User level: Level 1
4 points

Unwanted subscription

My daughter has accidentally downloaded an app.. it costs £55.00 a year I want this payment back and subscription cancelled please

Posted on Nov 30, 2020 3:56 AM

Reply
Question marked as Top-ranking reply
User profile for user: ed2345
ed2345
User level: Level 9
62,858 points

Posted on Nov 30, 2020 9:54 AM

To view and cancel your subscriptions see here: See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure: Request a refund for apps or content that you bought from Apple - Apple Support


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: ed2345
ed2345
User level: Level 9
62,858 points

Nov 30, 2020 9:54 AM in response to Stuartcon

To view and cancel your subscriptions see here: See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure: Request a refund for apps or content that you bought from Apple - Apple Support


Reply

Unwanted subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up