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cloffert Author

Level 1

4 points

Trash and Junk email folders

I recently updated to macOS Big Sur 11.0.1. My trash and junk folders moved from my Favorites to On My Mac and are now listed as "Trash - On My Mac" and "Junk - On My Mac." Problem is there is nothing in these folders. No deleted emails appear in Trash. They just disappear. There is nothing in the Junk folder either. How am I supposed to see if emails accidentally appear in the Junk folder if they're nowhere to be found? And how can I recover a deleted email if they're not showing anywhere either? This is a serious problem!! Please help!!!!!!!!!! Thank you for your time. Catherine

Posted on Nov 30, 2020 6:03 PM

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cloffert Author

Level 1

4 points

Posted on Nov 30, 2020 6:26 PM

Never mind. My husband figured it out. Just needed to hover on the word "Favorites" on the left and then click on + symbol and then scroll down to All Trash and All Junk.

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Trash and Junk email folders

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