You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music not transferred to new phone when backup restored.

I backed up my old phone to iCloud. I then restored the back up to the new iPhones XS. But much of the music I had is not on the new phone. I’m told that music downloaded from iTunes etc would not be backed up nor restored. How am I to recover all this music I paid for? If the music is on my phone it’s mine and should be backed up. Every time I get a new phone I have to endure losing hundreds of songs and albums? How do I get them back?

Posted on Dec 4, 2020 10:02 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2020 11:01 AM

Robr8 wrote:

I backed up my old phone to iCloud. I then restored the back up to the new iPhones XS. But much of the music I had is not on the new phone. I’m told that music downloaded from iTunes etc would not be backed up nor restored. How am I to recover all this music I paid for? If the music is on my phone it’s mine and should be backed up. Every time I get a new phone I have to endure losing hundreds of songs and albums? How do I get them back?

click here Redownload music - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 4, 2020 11:01 AM in response to Robr8

Robr8 wrote:

I backed up my old phone to iCloud. I then restored the back up to the new iPhones XS. But much of the music I had is not on the new phone. I’m told that music downloaded from iTunes etc would not be backed up nor restored. How am I to recover all this music I paid for? If the music is on my phone it’s mine and should be backed up. Every time I get a new phone I have to endure losing hundreds of songs and albums? How do I get them back?

click here Redownload music - Apple Support

Music not transferred to new phone when backup restored.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.