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homepod mini connectivity

I have two homepods that work well together most of the time except for the occasional software glitch. I added a homepod mini today. Most of the time I cannot connect to it. When I do connect, it will play but the homepods will not. Once, the homepod mini played one song (unintended) while the homepods played another song (intended). I did a restart, but nothing changed. I understand that others have reported connectivity issues with the homepod mini. Is this a software issue that will have to be resolved in an Apple update in the future? Any thoughts?

Posted on Dec 5, 2020 9:31 PM

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Question marked as Top-ranking reply

Posted on Dec 11, 2020 10:32 AM

Hi shadow2350,


We understand you're unable to play music on a HomePod. We're happy to help.


If you're having connectivity issues with a HomePod, we'd recommend trying these basic steps: If HomePod isn't responding


If you've exhausted those steps and it still will not play music, you'd want to contact Apple directly to work with the HomePod support team: Get Support


We hope this helps. Take care!

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1 reply
Question marked as Top-ranking reply

Dec 11, 2020 10:32 AM in response to shadow2350

Hi shadow2350,


We understand you're unable to play music on a HomePod. We're happy to help.


If you're having connectivity issues with a HomePod, we'd recommend trying these basic steps: If HomePod isn't responding


If you've exhausted those steps and it still will not play music, you'd want to contact Apple directly to work with the HomePod support team: Get Support


We hope this helps. Take care!

homepod mini connectivity

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