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Level 1

4 points

Forgot Apple ID

I can't log into my grandads iPad for him he doesn't know the password is Apple ID is

[Personal Information Edited by Moderator]

Posted on Dec 10, 2020 5:52 AM

Top-ranking reply

Level 10

731,429 points

Posted on Dec 10, 2020 6:35 AM

Tell him to use Apple's iForgot service or contact their Account Security team. If it's activation-locked and he can't get back into that account, tell the iPad's original owner to supply Apple with its purchase receipt.

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