You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unexpected Shut Off

My phone will not turn back on and shut off out of no where, what do i do?

iPhone 7 Plus

Posted on Dec 10, 2020 3:13 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2020 5:10 PM

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 10, 2020 5:10 PM in response to QueenOfMean_

  1. Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
  2. Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
  3. If none of the above works then please contact ➔ Apple Support


Axel F.

Unexpected Shut Off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.