You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Locked out

My daughter is locked out of her phone how do I resolve this

iPhone SE, iOS 12

Posted on Dec 11, 2020 2:38 PM

Top-ranking reply

Level 10

684,525 points

Posted on Dec 11, 2020 5:57 PM

She forgot her passcode? Forgot her Apple ID and/or password? More information would help.

See if you can recover the ID/password. Use every email address you can think of.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if you can get an email option.

View in context

Similar questions