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I have a new MacBook Pro 16 " and the left rear side thunderbolt port stopped working. I only sued it to power the laptop. The hardware should not be failing. Spent a lot of money on this computer.
Please let me know what next steps I should be taking.
Thank you
Eric
MacBook Pro 16″, macOS 10.15
Hi,
Try to run Apple Diagnostics if it reports something related hardware issue.
Use Apple Diagnostics to test your Mac - Apple Support
Apple Diagnostics reference codes - Apple Support
Hi,
Try to run Apple Diagnostics if it reports something related hardware issue.
Use Apple Diagnostics to test your Mac - Apple Support
Apple Diagnostics reference codes - Apple Support
thunderbolt port failure on new MB Pro
