You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I received an email saying I was being billed for itranslate

I got an email that said I was being billed for a 1 year subscription to Itranslate for $69.99. That’s not an app I downloaded and I certainly didn’t subscribe to it. But when I go to my subscriptions it says I’m not subscribed. So am I paying for this thing or not? I don’t want to but I haven’t seen it come out of my account yet either.

Posted on Dec 15, 2020 11:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2020 11:40 AM

Jenn,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 15, 2020 11:40 AM in response to JennvelopeL

Jenn,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

I received an email saying I was being billed for itranslate

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.