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mail quits unexpectantly when writing

mail quits unexpectantly

iMac 27″, OS X 10.11

Posted on Dec 15, 2020 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2020 3:43 PM

Hello piute123,


Thank you for using Apple Support Communities!


It is our understanding from your post that the Mail app is quitting unexpectedly when you are writing. We recommend testing the issue while your Mac is in safe mode.  The following articles have the steps you will need to test the issue in safe mode:

 

How to use safe mode on your Mac - Apple Support


"Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed."


Best Regards. 

2 replies
Question marked as Top-ranking reply

Dec 18, 2020 3:43 PM in response to piute123

Hello piute123,


Thank you for using Apple Support Communities!


It is our understanding from your post that the Mail app is quitting unexpectedly when you are writing. We recommend testing the issue while your Mac is in safe mode.  The following articles have the steps you will need to test the issue in safe mode:

 

How to use safe mode on your Mac - Apple Support


"Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed."


Best Regards. 

mail quits unexpectantly when writing

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