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Level 1

5 points

Iphone 12 Pro Max camera not focusing

Iphone 12 Pro Max camera not focusing.

is that software issue?

iPhone 12 Pro Max, iOS 14

Posted on Dec 16, 2020 4:50 AM

Top-ranking reply

Level 10

149,592 points

Posted on Dec 16, 2020 4:52 AM

Generally it is not a software issue related to camera focusing.

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

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