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Cosim0 Author

Level 1

8 points

Touch id not working

After the new MacOS Big Sur software update, my MacBook Pro Touch ID not working anymore, disappear from Touch Bar as well via System preferences-Touch ID I'm not allowed to do nothing, add fingerprint is just an windows icona.

Posted on Dec 17, 2020 6:24 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,286 points

Posted on Dec 17, 2020 6:29 AM

Cosim0 wrote:

After the new MacOS Big Sur software update, my MacBook Pro Touch ID not working anymore, disappear from Touch Bar as well via System preferences-Touch ID I'm not allowed to do nothing, add fingerprint is just an windows icona.

Try resetting the SMC https://support.apple.com/en-us/HT201295

if no resolve

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

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Touch id not working

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