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mycheng Author

Level 1

4 points

the old phone shown Iphone is disabled connect to I tunes

my uncle's ole I phone would like give to someone, the phone not in service , show this i phone is disabled connect to I turns, but my uncle he forget the apple ID and PW

Posted on Dec 18, 2020 3:42 PM

Top-ranking reply

TonyCollinet

Level 7

23,954 points

Posted on Dec 18, 2020 3:45 PM

If the iphone is activation locked, the only way to unlock it is with the original apple ID - you will need to recover it. In any case, see these links.

Is it locked from incorrect screen pass code (disabled), then see:

https://support.apple.com/en-gb/HT204306

 Note - your phone will be wiped. You can restore it if you have a backup.

If it is activation locked

https://support.apple.com/en-gb/HT201441

If it is simlocked

https://support.apple.com/en-gb/HT201328

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the old phone shown Iphone is disabled connect to I tunes

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