You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't log in with my fingerprint on Big Sur

Since I updated my Mac with this OS, I can't login with my fingerprint on ma Mac book pro, and I'm having a some problems with apple and computer password. This is very annoying




[Re-Titled by Moderator]

Posted on Dec 20, 2020 8:20 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2020 6:53 AM

That is operating as designed.


  • If you still have to enter your password: For security, you need to enter your password when you start your Mac. Sometimes you need to enter your password to continue using Touch ID. For example, users must re-enter their password every 48 hours and after five incorrect fingerprint attempts.

from:

Use Touch ID on Mac - Apple Support


.

3 replies
Question marked as Top-ranking reply

Dec 21, 2020 6:53 AM in response to Paul.111

That is operating as designed.


  • If you still have to enter your password: For security, you need to enter your password when you start your Mac. Sometimes you need to enter your password to continue using Touch ID. For example, users must re-enter their password every 48 hours and after five incorrect fingerprint attempts.

from:

Use Touch ID on Mac - Apple Support


.

Dec 20, 2020 8:39 AM in response to Paul.111

Welcome to the Apple user-to-User Support Communities. There is no formal follow-up from these forums.


These forums work really well at brainstorming solutions to help you be more productive.


From what you have posted, all Readers can say is that they feel for you.


If you would like HELP, you need to supply MUCH more specific information.


EXACTLY what operation do you do, and when?

what did you expect to happen?

what happens instead?

How does this fall short of your expectations?


Can't log in with my fingerprint on Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.