You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I already canceled all my subscriptions, and I want to remove my card because I don’t use it anymore,I want to remove because it doesn’t let me download anything because supposedly I have a subscription that requires one more payment

How can I remove my card? I already removed every subscription I had, I want to remove the card because I don’t use it anymore, plus it doesn’t let me download anything until I add a new payment method, please help

Posted on Dec 23, 2020 1:44 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2020 2:12 AM

If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


2 replies
Question marked as Top-ranking reply

Dec 23, 2020 2:12 AM in response to itzel70

If you can't choose None when you edit your Apple ID payment information


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


Dec 23, 2020 10:36 AM in response to SravanKrA

I am using my Apple ID and phone in the right place where I bought my phone. I have an active subscription on Hotstar app which will be ending next year October.


But how come suddenly I am not able to download any apps from the AppStore ? And also if I add another card in add payment method it again says failed even without using it once ??


The bank confirmed there is nothing pending from their end or payment that’s not fulfilled.


What possibly could be the other reason. I badly want to use my phone and download some apps it will be great if I get some help on this subject.


Thank you in advance

I already canceled all my subscriptions, and I want to remove my card because I don’t use it anymore,I want to remove because it doesn’t let me download anything because supposedly I have a subscription that requires one more payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.