Ipad pro - Logitec mouse problem

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Ipad pro - Logitec mouse problem

Hi, I'm trying to use a Logitech M585 mouse on my Ipad Pro (IpadOS 14.3)

So far i have been able to pair the device without problem, it detects it, the dot appears and i can move it around and scroll.. but I'm unable to use any of the mouse buttons (left, right click, not even the 2 aditional buttons this mouse has).

I tried configuring them on the Accessibility tab, but it doesn't detect any of the clicks.

The mouse works well on a PC, as well as a Huawei phone, so it's not the mouse that has a problem.

Am I missing something?

Thanks.

iPad Pro 11-inch Wi-Fi

Posted on Dec 23, 2020 10:39 AM

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Answer 1

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Maggie_L1306 Author

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4 points

Jan 5, 2021 9:14 AM in response to Maggie_L1306

UPDATE: For anyone that has the same issue with this particular mouse.

I got in contact with Logitech, and they informed me that this mouse (M585) is a older version from 2017, and that's the reason it doesn't work properly with the Ipad Pro 2020.

If you have the same issue with this mouse, you can contact Logitec and they will send you another version that should work will with the Ipad. (In my case they are sold out, so i'll have to wait quite a bit)

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Answer 2

Dec 23, 2020 10:44 AM in response to Maggie_L1306

Many of the functions of the mouse you can use on an actual computer are simply not supported on iPad. Sorry. iPad has made giant strides towards being more like a laptop, but it is not a laptop replacement and 3rd party devices like a Logitec mouse will not offer all the same functions.

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Answer 3

Dec 23, 2020 10:45 AM in response to Maggie_L1306

iPadOS provides basic mouse support (i.e., left/centre/right buttons and mouse wheel). Other button functionality usually requires installation of proprietary mouse driver software.

Unless your mouse has a dedicated App designed for iPad, it is not possible to install device drivers under iOS/iPadOS.

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Answer 4

Dec 23, 2020 11:02 AM in response to Maggie_L1306

You’ll need to refine the Assistive Touch settings to configure the left/right buttons of a third-party mouse - such as Logitech.

This may be helpful:

https://blog.airsquirrels.com/screen-mirroring/the-ultimate-guide-to-customizing-your-mouse-with-ipados-mouse-support

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Answer 5

Dec 23, 2020 10:48 AM in response to LotusPilot

Better answer than mine!

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Answer 6

Maggie_L1306 Author

Level 1

4 points

Dec 23, 2020 10:50 AM in response to lobsterghost1

That I can understand, I don't need to use 4 buttons at all, I just want the left click to work like any mouse would, I can't click on anything, only scroll....

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Answer 7

Maggie_L1306 Author

Level 1

4 points

Dec 23, 2020 10:51 AM in response to LotusPilot

I understand that, but i can't use basic funtions at all. I can't click on anything, only scroll..

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Answer 8

Dec 23, 2020 10:52 AM in response to Maggie_L1306

I understand. Since this mouse is not an Apple product, it would be advisable for you to reach out to Logitec for support.

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Answer 9

Maggie_L1306 Author

Level 1

4 points

Dec 23, 2020 11:06 AM in response to LotusPilot

Thanks Lotus, I have tried that but I can't configure either of them because it's not detecting the clicks, i can only move the cursor around and scroll, it's really strange...

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Answer 10

Dec 23, 2020 11:10 AM in response to Maggie_L1306

So, next stop is Logitech Technical Support...

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Ipad pro - Logitec mouse problem

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