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Deduction of unknown amounts

Hello

I have received two letters from the bank to withdraw unknown amounts from iTunes, knowing that I do not use my bank account in iTunes


The first message

Purchases for an amount 449.99 riyals on the date of 12-17-2020


The second message

Purchases for an amount 129.99 riyals on the date 12-23-2020


I would like to know why these amounts were withdrawn and from which account (Apple ID)


thank you

iPhone 11 Pro Max, 14

Posted on Dec 24, 2020 1:44 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 5:53 AM

Hello Saud,


First determine if those are real charges on your account, or just phishing messages trying to scare you.


If they are real charges on your account, follow the steps in here:

https://support.apple.com/en-us/HT201382


If it was only an email or message, see this:

http://www.apple.com/legal/more-resources/phishing/

1 reply
Question marked as Top-ranking reply

Dec 24, 2020 5:53 AM in response to saud222

Hello Saud,


First determine if those are real charges on your account, or just phishing messages trying to scare you.


If they are real charges on your account, follow the steps in here:

https://support.apple.com/en-us/HT201382


If it was only an email or message, see this:

http://www.apple.com/legal/more-resources/phishing/

Deduction of unknown amounts

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