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Level 1

4 points

itunes gift card

when i try to redeem an itunes gift card an error pop up appears and the screen. how do i troubleshoot this?

iPhone 7, iOS 14

Posted on Dec 25, 2020 8:05 AM

Top-ranking reply

Level 10

417,901 points

Posted on Dec 25, 2020 11:20 AM

What error message exactly? The link below has troubleshooting methods.

If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - http://support.apple.com/HT201195

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