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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Just updated (not upgraded) to Big Sur... My computer password works but not in System Preferences on the lock... What's wrong? Anybody...?
iMac Line (2012 and Later)
Hi Len Goff,
We see you're having issues with unlocking System Preferences with your Admin password. We can certainly understand needing that to be able to work as expected, and we'd like to assist.
To start, we'd advise trying the steps in the "Before resetting the SMC, try these steps" section of this page: How to reset the SMC of your Mac
If this doesn't help, proceed to use the steps on the page to reset the SMC. If it isn't resolved after the first attempt, please go ahead and try the SMC reset a second time, as this seems to help for some users.
Take care!
Hi Len Goff,
We see you're having issues with unlocking System Preferences with your Admin password. We can certainly understand needing that to be able to work as expected, and we'd like to assist.
To start, we'd advise trying the steps in the "Before resetting the SMC, try these steps" section of this page: How to reset the SMC of your Mac
If this doesn't help, proceed to use the steps on the page to reset the SMC. If it isn't resolved after the first attempt, please go ahead and try the SMC reset a second time, as this seems to help for some users.
Take care!
Did the shutdown, unplug wait 15, plug in, wait 5 seconds, press power button. Fixed the problem.
Thanks!!!!!!!
Len Goff,
We're thrilled to hear that it's working as expected now. It was our pleasure to help out.
Have a great one!
Just updated (not upgraded) to Big Sur... My computer password works but not in System Preferences on the lock... What's wrong? Anybody...?
