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Computer will not connect to wireless printer but all others do!

All my devices will print wirelessly to my Epson XP-15000 printer, except for my mac laptop computer. I try adding it and it doesn't find anything. I've deleted it from the list and now I can't add it back. Help please! Thank you!

MacBook Pro 15″, macOS 10.14

Posted on Dec 27, 2020 8:18 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2020 5:10 PM

Hi,


Are you using macOS Mojave 10.14 (in your profile)? Is it a Wi-Fi network with a router (with the printer, computer, and all devices connected to the same network)?


The Epson XP-15000 is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology, so a separate driver would not be needed. Software from the printer manufacturer may or may not add functionality. AirPrint should appear in the Use: field when adding a network printer.

Add a printer on Mac - Apple Support


AirPrint would also be used by iPhones/iPads.


Have you tried to reset the printing system (Reset the Mac printing system to solve a problem - Apple Support)?


If you for some reason wish to use separate drivers, a fresh driver download could possibly be tested (if necessary, select another operating system):


https://www.epson.eu/support?productID=21506&language=en&os=35#drivers_and_manuals


https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/XP-Series/Epson-XP-15000/s/SPT_C11CG43201?review-filter=macOS+10.14.x


The European and American printer drivers can be slightly different.


1 reply
Question marked as Top-ranking reply

Dec 27, 2020 5:10 PM in response to funnegal

Hi,


Are you using macOS Mojave 10.14 (in your profile)? Is it a Wi-Fi network with a router (with the printer, computer, and all devices connected to the same network)?


The Epson XP-15000 is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology, so a separate driver would not be needed. Software from the printer manufacturer may or may not add functionality. AirPrint should appear in the Use: field when adding a network printer.

Add a printer on Mac - Apple Support


AirPrint would also be used by iPhones/iPads.


Have you tried to reset the printing system (Reset the Mac printing system to solve a problem - Apple Support)?


If you for some reason wish to use separate drivers, a fresh driver download could possibly be tested (if necessary, select another operating system):


https://www.epson.eu/support?productID=21506&language=en&os=35#drivers_and_manuals


https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/XP-Series/Epson-XP-15000/s/SPT_C11CG43201?review-filter=macOS+10.14.x


The European and American printer drivers can be slightly different.


Computer will not connect to wireless printer but all others do!

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