You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NBAJARED Author

Level 1

4 points

I refunded an app, but didn’t get money back.

I had bought the wrong game from GTA series, I intended to purchase another app so I refunded it. Apple accepted my refund in which I deleted the game knowing I would get a refund. 2 days later go by and I still don’t have the money in my account or the iTunes Store balance. I would understand if the money is still transferring but I’m becoming a bit anxious. Please let me know any information!

[Image Edited by Moderator to Remove Personal Information]

Posted on Dec 28, 2020 10:58 AM

Top-ranking reply

Limnos

Level 10

417,817 points

Posted on Dec 28, 2020 5:20 PM

How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." "[If your request was granted] the time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]

View in context

I refunded an app, but didn’t get money back.

Similar questions