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trying to connect to a RICOH MP3503 printer with new Mac operating sytem

I have a new operating system on my macbook pro and I am trying to reconnect to an office printer. A Ricoh MP C3503. It recognizes the printer but it is not allowing it to print.


Posted on Dec 29, 2020 8:38 AM

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Question marked as Top-ranking reply

Posted on Dec 29, 2020 6:51 PM

Hi,


The Ricoh MP C3503 is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. Do you know whether AirPrint is enabled on the printer? Was AirPrint used before, or have you been printing via, for example, a generic driver?


Add a printer on Mac - Apple Support

Reset the Mac printing system to solve a problem - Apple Support



1 reply
Question marked as Top-ranking reply

Dec 29, 2020 6:51 PM in response to rshartman

Hi,


The Ricoh MP C3503 is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. Do you know whether AirPrint is enabled on the printer? Was AirPrint used before, or have you been printing via, for example, a generic driver?


Add a printer on Mac - Apple Support

Reset the Mac printing system to solve a problem - Apple Support



trying to connect to a RICOH MP3503 printer with new Mac operating sytem

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