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leonie37 Author

Level 1

4 points

iphone xr

Hi I have purchased a used iphone xrthe previous owner still has it locked to their id and I have no way of contacting them and I can't use my phone Help

iPhone XR

Posted on Dec 29, 2020 7:39 PM

Top-ranking reply

Chris0107

Level 9

51,923 points

Posted on Dec 29, 2020 8:00 PM

the phone can only be unlocked with the help of the previous owner

if you cannot contact this person, the phone will be of no use

How to remove Activation Lock - Apple Support

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iphone xr

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