You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple celebrates 10 years of Apple Pay. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help getting a refund from Apple Pay

I sent money to who I thought was a friend but her account got hacked and it ended up being a hacker

iPhone 11, iOS 14

Posted on Jan 2, 2021 9:22 AM

Reply
1 reply

Jan 2, 2021 3:57 PM in response to Sprang77

Send, receive, and request money with Apple Pay - Apple Support

https://support.apple.com/HT207875


--> How to cancel or dispute a payment


1. Open the Messages app, then open the conversation and tap the payment.

2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.

3. Tap Cancel Payment.


- If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.

- Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute [https://getsupport.apple.com/?caller=kbase&PGF=PGF90000&category_id=SC0287&symptom_id=23288].

I need help getting a refund from Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.