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Unauthorized purchases on my iTunes account.

There were unauthorized purchases on my iTunes account. (Chinese subscription services!)

I canceled all of the subscriptions, changed my password and initiated secondary security.

Can I get that money back?.

Do I need to worry about additional hackers?

Thank you.

Windows, Windows 10

Posted on Jan 2, 2021 10:03 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2021 3:43 PM

Read the links below:


Request a refund for an App Store or iTunes Store purchase -

https://support.apple.com/HT204084


Report a Problem - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


"If you think your Apple ID has been compromised" click here --> https://support.apple.com/HT204145

1 reply
Question marked as Top-ranking reply

Jan 2, 2021 3:43 PM in response to KSDdoll

Read the links below:


Request a refund for an App Store or iTunes Store purchase -

https://support.apple.com/HT204084


Report a Problem - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


"If you think your Apple ID has been compromised" click here --> https://support.apple.com/HT204145

Unauthorized purchases on my iTunes account.

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