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These days there must be a way that I can help my grandma "fix her phone" remotely. She just doesn't understand the technology and she is far enough away that I can't be there in person to assist. If this is an option already for Macs, why not phones?
Please advise.
iPhone 7
I just need a simple app to help grandma.
There really is no such thing.
The options we've shared are all there is. What you believe is simple is not.
Jonathan, the two options you provided seem to be geared towards large IT departments. I just need a simple app to help grandma.
Possible to remote control another iPhone for tech support?
