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User profile for user: Amelie14W
Amelie14W Author
User level: Level 1
4 points

wifi connection

I have an iphone 7+ and it will connect to wifi but works very slowly. It was fine about 24 hours ago and suddenly stopped working. My laptop and other devices work fine on the wifi so i think its to do with my phone. I have reset the network settings but it still isnt working do you have any idea what could be happeneing?

iPhone 7 Plus

Posted on Jan 4, 2021 1:40 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,956 points

Posted on Jan 4, 2021 2:47 AM

  1. First try to --> Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before
  2. If the above doesn't solve --> Reset All Settings (No data is lost): All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, backup iPhone before returning them to their defaults. For example, if you’re trying to solve a problem, but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,956 points

Jan 4, 2021 2:47 AM in response to Amelie14W

  1. First try to --> Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before
  2. If the above doesn't solve --> Reset All Settings (No data is lost): All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, backup iPhone before returning them to their defaults. For example, if you’re trying to solve a problem, but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.


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wifi connection

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