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Maxsbennett Author

Level 1

4 points

Don’t know my Apple ID and can not access my ipad

There is an activation lock and I cannot access my iPad as I do not know my Apple ID

Posted on Jan 5, 2021 10:58 AM

Top-ranking reply

frazzm737

Level 9

55,236 points

Posted on Jan 5, 2021 12:30 PM

The Apple ID and Password are required to open Activation lock a theft prevention feature. We can't help and Apple will not unless you can provide the original receipt with the serial number clearly shown. See if this link helps...

If you forgot your Apple ID password - Apple Support

The Apple ID user ID is usually your EMail address, but you are the only one who could know the password.

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Don’t know my Apple ID and can not access my ipad

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