You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone is broken and trying to restore data in my new phone but it keep sending verification code to my old phone. I clicked on "didn't get a code" it not giving me more option to get a verification code

my phone is broken and trying to restore data in my new phone but it keep sending verification code to my old phone. I clicked on "didn't get a code" it's not giving me more op

tion to get a verification code.

Posted on Jan 7, 2021 12:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2021 12:32 PM

If it is not giving you more options that means that you didn’t set up additional trusted devices when you enabled 2 factor authentication. You will have to use the Account Recovery process→How to use account recovery when you can’t reset your Apple ID password - Apple Support

1 reply

my phone is broken and trying to restore data in my new phone but it keep sending verification code to my old phone. I clicked on "didn't get a code" it not giving me more option to get a verification code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.